Data mining of email has provided important insights into how organizations function and what management practices lead to greater productivity. But important communications are almost always face-to-face, so we are missing the greater part of the picture. Today, however, people carry cell phones and wear RFID badges. These body-worn sensor networks mean that we can potentially know who talks to whom, and even how they talk to each other. Sensible Organizations investigates how these new technologies for sensing human interaction can be used to reinvent organizations and management.
MIT Media Lab work on Sensible Organization has been highlighted in a broad array of journals and publications and other news sources.